Do you need help?
Do not hesitate to contact us, without any obligation.
LDC: Loss Data Collection
Having a clear idea of what the event circumstances of an event might have been is one of the main reading keys that allow the Risk Manager to correctly perceive the operating context in which he operates.
RS provides a series of features designed to support the user in the creation and management of a Loss Data Collection (here below: LDC) intended to facilitate it in the activities of:
- Organized collection of all data related to loss events or other operational events (refunds from operational error, cash-bancomat differences, …)
- Sharing and coordination of relevant information between the different offices involved through configurable workflows
- Analysis of the economic impact of each event in order to have a concise picture of the totals, with indication of the gross and net loss and net value
- Motivate, document and reconstruct the decisions taken by having a structured and always consultable register at your disposal
- Creation of advanced reporting
- Guided classification of events
The completion of the LDC can be based on a workflow that can be triggered both on the peripheral level (for example, in branches) and centralized (for example, at the level of Areas or Directorates). The process of defining a report can also be configured at the level of roles and permissions, allowing to define precisely “terminology” and meaning of figures such as, for example, the “Data Logger” (i.e. the one who in the first instance reviews the event), the “Decentralized Manager” (i.e. the one who receives from the Data Logger the first version of the event in order to submit the registry to a first refinement) , until reaching the Risk Management Office.
Grouping capabilities are made available to allow to consider a set of “similar” reports as events attributable from the point of view of financial impact to the same phenomenon.
In order to carry out advanced analysis on the database, RS allows to reconstruct both the single event registry, as well as the entire LDC at a specific reference date, making the documentation exportable also on spreadsheets.
If necessary, it is possible to activate the so-called “four-eyes principle” within the workflow, providing for the Risk Management office the possibility to carry out a certification of the report useful to intercept any anomalies, inconsistencies or compilation errors before the conclusion of the procedure.
Interaction between different types of reports
If the NormageoS module (Augeos solution responsible for managing non-compliance risks) is also present in the same installation, it is possible to activate features that allow the information collected on RS to dialogue with reports of non-compliance (for example, establishing logic of acquiring an operational loss event starting from a complaint).
Similarly, if the Augeos IT Risk Management solution is also hosted on the GRC platform to manage IT risks, then you can define how to proceed with a synchronization of reports collected on RS with IT incidents (for example, defining how and how an IT incident should also be handled in the form of an operational loss event).